Patient Advocates Lancaster provides Registered Nurses that serve as liaisons between patients and other health care professionals who are involved in their care. A patient advocate can be the patient’s primary spokesperson to ensure that she or he receives the medical attention they need, as well as keeping them safe. Patient advocates can help improve communication between everyone. We can help review diagnoses, medical records, test results, and answer questions about treatment options. We can accompany a patient to appointments, monitor patients at the bedside in a hospital or long term care setting, or be a good choice for a healthcare proxy. You may ask “Why would I hire a private patient advocate when the hospital is giving me access to a free patient advocate or navigator?” The answer is simple. As your private advocate we have an allegiance to you and only you. Unless a patient’s advocate owes total allegiance to the patient, then the patient cannot be sure he or she is getting care or advice that is in his or her best interests.
The hospital patient advocate and cancer navigators work for the hospital and must make decisions based on what is best for the hospital as well as the patient. They cannot offer services that their hospital does not provide and won’t suggest a second opinion, nor will he or she provide an in-depth summary of other treatment options.
To review a comprehensive list of all services provided, click on the link below.
- Developing lists of provider options and referral capabilities
- Coordinating second and third opinions
- Accompaniment to doctors’ appointments
- Hospital bedside monitoring with a focus on patient safety
- Medications reviews and coordination to minimize interactions and non-adherence
- Diagnosis or treatment options research
- Facilitating communication among patients, families, caregivers, and primary care providers
- Note-taking during appointments and hospital stays
- Researching clinical trial possibilities and new treatment options
- Exploring treatments outside your current healthcare system
- Translating medical records and doctors’ orders to make them more patient-friendly and easier to follow<
- Develop a list of questions for patients to ask their providers
- Coordination of appointments and lab visits
- Coordination with other professionals who help patients, such as social workers, nursing home or assisted living administrators and others
- Development of care plans, especially for people with several different health challenges
- Reviewing medical bills, then negotiating to lower those bills
- Overseeing long term care when you cannot be there
- Training you to perform medical procedures at home and providing ongoing support
- Being the squeaky wheel when you need one